Privacy Policy


Dear User,
Immergas S.p.A. acknowledges the importance of protecting your personal data and undertakes to process said data based on the principles of lawfulness, accuracy and transparency, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter referred to as the “REGULATION”). This privacy notice therefore aims to describe the procedures and logics of the processing of the information about you (hereinafter referred to as “PERSONAL DATA”) that we collect during the course of your browsing, when you interact with our websites, which can be accessed electronically at the following addresses:

(hereinafter referred to collectively as the “SITE”), or following your registration on the SITE or the mobile app (hereinafter the “APP”), or through your use of the services offered by our company.

The validity of this privacy notice is limited exclusively to the SITE/APP and does not extend to other websites, pages or online services that can be consulted via hyperlinks which may be published on the SITE/APP, but which refer to resources external to the SITE/APP itself. More specific privacy notices may be published on the pages of the SITE/APP designed for the provision of specific services.

1. Who is the data controller?

The data controller for your PERSONAL DATA collected via the SITE/APP is Immergas S.p.A., with registered offices at Via Cisa Ligure 95, 42041, Brescello, Reggio Emilia (hereinafter referred to as “IMMERGAS”). IMMERGAS’ privacy representative is the “pro tempore” head of the Information Systems department of IMMERGAS, whom you may address to exercise your rights:

  • by sending an email to;
  • by sending a message by certified mail to the certified email address;
  • by writing to Immergas S.p.A. Via Cisa Ligure, 95, 42041, Brescello (RE) – FAO Information Systems department.

2. Categories of users who interact with the site

2.1 Registered users: these are users who have the personal credentials necessary to access the “restricted” areas or sections of the SITE, use our APP, or have signed up forspecific services (e.g. the Newsletter service) offered by IMMERGAS.

2.2 Non-registered users: these are users who do not have personal credentials and can access only the “public” areas or sections of the SITE, do not use our APP, and have not signed up for specific services.

3. What type of data do we process?

IMMERGAS may process the following types of PERSONAL DATA where strictly relevant, necessary and useful for the pursuit of the purposes set out in point 4 below.

3.1 Data provided directly and voluntarily by users
Depending on the requirements expressed from time to time, when you interact with the SITE/APP you may provide, directly and on a voluntary basis, via the SITE/APP, your PERSONAL DATA (e.g. forename, surname, email address and other PERSONAL DATA included in communications with IMMERGAS, including Social Media Contributions). “SOCIAL MEDIA CONTRIBUTIONS” means any images, comments or sound bites associated with the content of the SITE/APP, content and any other information conceived and published by you on SOCIAL NETWORK pages dedicated to IMMERGAS, including any images that you may provide. The publication of SOCIAL MEDIA CONTRIBUTIONS may also take place via a nickname chosen by you when registering on the SITE/APP, and possibly the image you have associated with your nickname. When choosing your nickname and any image associated with it, you are exclusively liable for any damage that the use of the nickname or the image may cause to third parties. Further information about the processing of your PERSONAL DATA relating to SOCIAL MEDIA CONTRIBUTIONS carried out by IMMERGAS can be found in the following privacy notice.

3.2 Data acquired automatically through browsing
The information systems and software procedures required for the proper functioning of the SITE/APP will acquire, during normal operation, some PERSONAL DATA whose transmission is implicit in the use of internet communication protocols. This type of data includes the IP addresses or domain names of the computers and terminals you use, the URL addresses of the resources requested, the time of the request, and other parameters relating to your operating system.

3.3 Cookie
The SITE/APP uses cookies, small text files that websites send to a user’s computer or mobile device, where they are stored. Depending on the type of cookie, they can be read and recovered by websites on the next visit. Cookies do not damage the devices on which they are stored and are used, for example, for authentication, session monitoring and remembering your preferences. The storage of cookies is under your control. You can decide to delete cookies through your browser history, or automatically reject cookies by activating the relevant browser options. Failure to use cookies may result in difficulties interacting with the SITE/APP. The SITE /APP uses the Google Analytics (GA4) tool in order to collate anonymous, aggregated statistics on the use of the SITE. The SITE /APP uses tools that reduce the identifying power of Google Analytics cookies. Further information about the cookies used by the SITE can be found in paragraph 13 Cookie Policy.

4. Why do we process your data?

PERSONAL DATA provided directly and voluntarily may be processed, with your consent, for the following purposes:

If you are not a registered user
a) to provide you with the requested service (e.g. sending information about our products, managing requests for registration necessary to access the “restricted” areas of the SITE, the newsletter service, etc.);
b) to perform analyses that enable us to improve the services and/or products offered to our users;

If you are a registered user
c) to enable your authentication on the SITE /APP, where this is necessary for access to “restricted” areas or sections, and to provide and manage the services offered by the SITE;
d) to send you newsletters (by post, email, fax, SMS or push notifications also through automated systems);
e) to carry out marketing activities (e.g. sending you commercial communications and promotional and advertising material);
f) to offer you services or initiatives organised by IMMERGAS;
g) to perform analyses that enable us to improve the services and/or products offered to our users.

PERSONAL DATA acquired automatically through use of the SITE/APP, which are necessary for use of the web services, and cookies may be processed, without your consent, in the legitimate interests of IMMERGAS to conduct anonymous, aggregated statistical surveys on use of the SITE/APP aimed at improving online content and/or services and to better meet the needs of our users.

IMMERGAS may also process your PERSONAL DATA to exercise and defend its rights in legal and/or administrative proceedings.

5. Profiling

Your PERSONAL DATA are not processed using automated decision-making processes such as profiling, where profiling means any form of automated processing of personal data PERSONAL DATA aimed at analysing or predicting specific personal aspects, e.g. your personal preferences, your interests or your behaviour.

6. Nature of the provision of personal data

If you choose to register with the SITE/APP, or to send a request via the SITE/APP Contact Forms, or to sign up to IMMERGAS services (e.g. the Newsletter service), the provision of some PERSONAL DATA will be necessary for IMMERGAS to be able to fulfil your requirements in the context of the functionalities of the SITE/APP or the services; the relevant fields of the Registration Form are marked with an asterisk (or otherwise indicated as being compulsory). Failure to provide, or partial or inaccurate provision of, PERSONAL DATA marked with an asterisk (or otherwise indicated as being compulsory) will make it impossible to perform the service requested by you.
The provision of PERSONAL DATA not marked with an asterisk (or otherwise indicated as being compulsory) is optional, and failure to provide, or partial or inaccurate provision of, such PERSONAL DATA will not have any consequences.

7. Recipients of personal data

Your PERSONAL DATA may be communicated to and processed by:
7.1 Employees of and people who work for IMMERGAS.
7.2 Third parties (legal or natural persons) that carry out activities – connected with the purposes set out in point 4 of this privacy notice – on behalf of IMMERGAS, and are appointed by the latter pursuant to Article 28 of the REGULATION as data processors (e.g. persons entrusted to perform technical assistance or the promotion and sale of our products and/or services, suppliers of IT services, professional firms).
7.3 Employees of and people who work for the third parties pursuant to the previous point who operate under the direct authority of the data processors.
7.4 Your data will not be communicated to third parties, except in cases where your PERSONAL DATA must be communicated by IMMERGAS to third parties that are authorised to request said data, and that – in this case – are acting in the capacity of autonomous data controllers.

8. Transfer of personal data outside of the european union

IMMERGAS will not transfer your PERSONAL DATA outside of the European Union.

9. Storage period

If you are not a registered user your personal data will be processed and stored for no longer than the period required to achieve the purposes for which the data were collected and, in any case, for no longer than 36 (thirty-six) months.
If you are a registered user your PERSONAL DATA will be stored for the entire period during which you are registered with the SITE /APP or signed up to the requested service (e.g. the Newsletter service).
Data acquired automatically through browsing will be processed and stored by IMMERGAS for a maximum period of 36 (thirty-six) months.

10. Children

Children under 16 years of age do not have to provide any PERSONAL DATA or information to IMMERGAS in the absence of consent from a parent or guardian.

11. Links to social networks

The SITE uses digital buttons (links) to automatically connect with the IMMERGAS pages on the main SOCIAL NETWORKS (Facebook, Instagram, Twitter, LinkedIn, YouTube).
When you interact with IMMERGAS social media pages your PERSONAL DATA are collected and processed by the companies that manage the SOCIAL NETWORKS, which operate in the capacity of autonomous data controllers. Information about how the companies that manage the SOCIAL NETWORKS process your PERSONAL DATA can be found in the privacy notices issued by said companies.

12. What are your rights?

In relation to your PERSONAL DATA, you may exercise the rights set out by the REGULATION, as listed below.
Article 7 – Right to withdraw consent. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Article 15 – Right of access. You have the right to obtain from the controller confirmation as to whether or not personal data concerning you are being processed and, where that is the case, to obtain access to the personal data. At your request the data controller will provide you with a copy of the personal data subject to processing.
Article 16 – Right to rectification. You have the right to obtain from the data controller, without undue delay, the rectification of inaccurate PERSONAL DATA concerning you and the completion of incomplete PERSONAL DATA.
Article 17 – Right of erasure (“Right to be forgotten”). You are entitled to obtain the erasure of PERSONAL DATA concerning you without undue delay, and the data controller is required to erase PERSONAL DATA without undue delay, for the reasons and within the limits set out in Article 17 of the REGULATION.
Article 18 – Right to restriction of processing. You have the right to obtain from the data controller the restriction of processing of your data in the cases set out in Article 18 of the REGULATION
Article 19 – Notification obligation regarding rectification or erasure of personal data or restriction of processing. If you exercise your right of rectification, erasure or restriction, the data controller will communicate any rectification, erasure or restriction of the processing to each of the recipients to which your PERSONAL DATA have been transmitted, except where this proves impossible or requires a disproportionate effort. The data controller will inform you of said recipients at your request.
Article 20 – Right to data portability. You have the right to receive the PERSONAL DATA concerning you that you have provided to the data controller in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to which the PERSONAL DATA have been provided, if the processing is based on consent or on a contract, or if the processing has been performed using automated means.
Article 21 – Right to object. You have the right to object, on grounds relating to your particular situation, at any time to processing of PERSONAL DATA concerning you. In this case, the data controller shall refrain from further processing of your PERSONAL DATA, unless it can prove the existence of compulsory, legitimate grounds for performing the processing that prevail over your interests, rights and freedoms, or it processes the data for the purposes of asserting, exercising or defending a right in judicial proceedings.
Article 22 – Automated individual decision-making, including profiling. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Article 77 – Right to lodge a complaint with a supervisory authority. If you believe that the processing concerning you violates the provisions of the REGULATION, you have the right to lodge a complaint with a supervisory authority, in the Member State in which you usually reside or work, or in the place where the alleged violation took place, and you have the right to initiate the appropriate legal proceedings.

You may exercise your rights by contacting the references indicated in paragraph 1. The exercising of your rights, pursuant to Article 12 of the REGULATION, is free of charge. Nevertheless, if you make requests that are manifestly unfounded or excessive, including in terms of their repetitiveness, IMMERGAS may charge you a reasonable contribution to expenses to go towards the administrative costs incurred to manage your request, or it may not respond to your request.

13. Cookie policy

Questo sito web utilizza i cookie. Utilizziamo i cookie per personalizzare contenuti ed annunci, per fornire funzionalità dei social media e per analizzare il nostro traffico. Condividiamo inoltre informazioni sul modo in cui utilizza il nostro sito con i nostri partner che si occupano di analisi dei dati web, pubblicità e social media, i quali potrebbero combinarle con altre informazioni che ha fornito loro o che hanno raccolto dal suo utilizzo dei loro servizi. Acconsenta ai nostri cookie se continua ad utilizzare il nostro sito web.

I cookie sono piccoli file di testo che possono essere utilizzati dai siti web per rendere più efficiente l’esperienza per l’utente.

La legge afferma che possiamo memorizzare i cookie sul suo dispositivo se sono strettamente necessari per il funzionamento di questo sito. Per tutti gli altri tipi di cookie abbiamo bisogno del suo permesso.

Questo sito utilizza diversi tipi di cookie. Alcuni cookie sono collocate da servizi di terzi che compaiono sulle nostre pagine.

In qualsiasi momento è possibile modificare o revocare il proprio consenso dalla Dichiarazione dei cookie sul nostro sito Web.

Scopra di più su chi siamo, come può contattarci e come trattiamo i dati personali nella nostra Informativa sulla privacy.

Specifica l’ID del tuo consenso e la data di quando ci hai contattati per quanto riguarda il tuo consenso.

Il tuo consenso si applica ai seguenti siti web:

14. Updates

IMMERGAS may amend and/or update this privacy notice on the processing of PERSONAL DATA. To that end, we advise you to read it regularly.

Latest update: 31.03.2022

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